Privacy Policy for Cognito Visuals

Last updated: November 2025

1. About Us

Cognito Visuals (“we,” “us,” or “our”) operates the website located at www.cognitovisuals.com (the “Site”). We are a digital service providing agency committed to delivering high-quality visual contents including 3D modeling, animation, architectural visualization and image processing to our global clients, while respecting the privacy and data rights of our visitors and users.

If you have any questions about this Privacy Policy, or how we handle your data, you can reach us at:
Email: info@cognitovisuals.com

2. What Information We Collect

We may collect the following types of information from visitors to our Site:

1. Personal Information

   • Information you provide directly to us, such as name, email address, phone number, company name, job title, when you fill out contact or inquiry forms.
   • Any other data you voluntarily share (for example, in messages or form fields).

2. Usage & Analytics Data

   • We collect information about how you access and use the Site, such as your IP address, browser type, pages visited, time on site, referring URL, device type, and other analytics-related data. This helps us understand site usage and improve our services.
   • We may use third-party analytics services (e.g., Google Analytics) to collect this data.

3. Cookies and Tracking Technologies

   • We use cookies and similar technologies to improve usability, measure performance, and personalize experience. See more below in our Cookie Policy section.

3. How We Use Your Information

We use the data we collect for various purposes, including:

• To respond to your inquiries, provide customer support, and communicate with you.
• To improve and maintain our Website — analyzing how people use the Site, what features are popular, and where we can make enhancements.
• To personalize your experience, such as remembering your preferences.
• For marketing and promotional communications (only if you opt in).
• To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Legal Basis for Processing

Our processing of your personal data is based on one or more of the following:

• Your consent, which you may withdraw at any time.
• Our legitimate interests, such as improving our Site, providing customer service, and managing our business, provided that your rights do not override those interests.
• Compliance with a legal obligation, if required.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure access controls, staff training, and technical safeguards.

However, no internet transmission or electronic storage is fully secure — we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

• Right to access the data we hold about you
• Right to correct or update your personal data
• Right to request erasure (“right to be forgotten”)
• Right to object to or restrict certain processing
• Right to data portability
• Right to withdraw consent (if processing is consent-based)

If you wish to exercise these rights, contact us at [Your Contact Email].

7. Third-Party Links

Our Site may contain links to third-party websites, plug-ins, or services (for example, social media links). When you click on those links, you may be directed to external sites that we do not control. Please note that we are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing personal information.

8. Copyright / Intellectual Property

• All content on www.cognitovisuals.com — including but not limited to text, graphics, images, logos, icons, audio, video, and software — is the property of Cognito Visuals or our content licensors, unless otherwise stated.
• We reserve all rights to this content. You may not copy, reproduce, distribute, publish, display, modify, or create derivative works from our content without our prior written permission.
• If you wish to use any content from this Site (for example, in marketing, presentations, or other media), please contact us to request permission.

9. Cookie Policy

1. What are Cookies?
   

   Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit, which can make your next visit more efficient.

2. Types of Cookies We Use

   • Strictly Necessary Cookies: These are essential for the basic functioning of the Site (e.g., session management, security).
   • Performance / Analytics Cookies: These help us understand how users interact with our Site (such as which pages are visited most) and improve user experience.
   • Functionality Cookies: These remember your preferences (e.g., language settings) to provide a more personalized experience.
   • (If applicable) Advertising / Third-party Cookies: If we use third-party services (e.g., for remarketing or ads), those might place their own cookies on your device.

3. How to Manage Cookies

   • You can control or delete cookies via your browser settings. Most browsers let you refuse cookies or notify you when a cookie is being set. 
   • However, disabling cookies may limit some site functionality.

4. Consent

   • When you first visit our Site, we may ask for your consent to use non-essential cookies (like performance or advertising cookies).
   • You can withdraw or change your cookie preferences at any time by adjusting your browser settings or using any cookie preference tools we provide.

10. Children’s Privacy

Our Site is not intended for children under the age of 13 (or other age depending on your region). We do not knowingly collect or solicit personal information from children. If you believe that a child under the applicable age has provided us with personal data, please contact us, and we will delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

• When we update the policy, we will revise the “Last updated” date at the top.
• We encourage you to review this page periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us:

Email: info@cognitovisuals.com